Privacy Policy

For any privacy-related enquiries: please contact:

• Well Done Cleaning Services
• Phone: +44 07386 724979
• Email: contactus@welldonecleaningservices.co.uk

Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us or fill out a form on our website.
• Usage Data: We may collect information about how you interact with our website, such as the pages you visit, the time you spend on the site, and any links you click.
• Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our services.

How We Use Your Information

We process your personal information for the following purposes:

• To Provide Services: We use your personal information to respond to your inquiries, schedule appointments, and provide the services you request.
• To Improve Our Website: Usage data helps us understand how visitors interact with our site, allowing us to make improvements and enhance user experience.
• To Send Marketing Communications: With your consent, we may send you promotional emails about our services, special offers, or updates. You can opt-out of these communications at any time.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent (where required): When you provide us with your personal information, you give us consent to process it for the purposes outlined in this policy.
• Performance of Contract: We may process your personal information to enter into and fulfill our contractual obligations with you.
• Legitimate Business Interests: We may process your information for our legitimate business interests, such as improving our services and marketing, provided that your rights and freedoms are not overridden.
• Compliance with Legal Obligations: We may process your information to comply with applicable laws and regulations.

Sharing Information

We may share your personal information with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request.
• IT Service Providers: We may share your information with IT service providers who assist us in maintaining our systems and services.
• Accountants and professional advisers: We may share your information with accountants and professional advisers who assist us in managing our financial and legal affairs.
• Payment Processors: We may share your information with payment processors who assist us in handling transactions.
• Regulatory Authorities: We may share your information with regulatory authorities if required by law.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal, accounting, and other regulatory obligations.

Your Rights

You have the following rights regarding your personal information:

• Access your personal data: You have the right to request access to the personal information we hold about you.
• Correct inaccurate data: You have the right to request that we correct any inaccurate personal information we hold about you.
• Delete your data: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restrict processing: You have the right to request that we restrict the processing of your personal information, subject to certain conditions.
• Object to processing: You have the right to object to the processing of your personal information, subject to certain conditions.
• Request data portability: You have the right to request that we provide your personal information in a structured, commonly used format, subject to certain conditions.
• Withdraw consent where applicable: You have the right to withdraw your consent at any time, where we rely on consent to process your personal information.

You may also complain to the UK's data protection regulator at ico.org.uk, the Information Commissioner's Office.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contactus@welldonecleaningservices.co.uk

Phone: +44 07386 724979